Edwards Above and Beyond Award

Every other month our Management Team will choose two members of staff who have gone “Above and Beyond” to provide service excellence to our customers. The winners will receive a gift voucher as a small ‘thank you’ and we’ll sing their praises on our website and on our Face Book page.

The first of our two winners is Carole Georgeson (pictured) who has been a great help to our Operations Team by helping with one off cleans, weekend work and deep cleans in new start up accounts. Barbara Brown, Senior Operations Manager said “Carole has been an absolute God-send over the past few months”. Thank you Carole, your gift voucher will be posted over the next couple of days.

Amanda Storey is our second winner as chosen by Craig Fraser, Operations Manager who said “Amanda’s work is just brilliant, I try and find something to mention in our audits but there’s nothing to find!” The clients love Amanda and is a worthy winner of our Above and Beyond Award. Well done and thank you Amanda.

Reflections of 2014

A year ago Hazel and I sat in the Marriot Hotel in Panjim, Goa, on a winter break overlooking the Mandovi River and talked about goals and aspirations for both our business and personal lives for 2014. We find Christmas and a New Year a great time to look at what’s been achieved and look forward to the next 12 months.

Determination, like no other

One of my favourite TV programmes is the BBC’s DIY SOS. I just love the way people pull together and make things happen, in fact make things right for those desperately in need of a little help. I’m always astounded by the way people give up their time and money to assist where it’s needed the most. Often these individuals and groups are strangers and simply give because they can and have a desire to ‘give a little something back.’

Back to School

On Tuesday the 8th July I’ve been invited back to my old school, Ponteland High School to participate in their ‘Entrepreneur Week’ where the students join in various tasks and to give them many different opportunities to see if they have the ‘bug for business.’