At Edwards Commercial Cleaning, we believe in delivering more than just a cleaning service. We provide a seamless, high-quality experience from the very first interaction. Our structured approach ensures you receive the best in efficiency, reliability, and customer care.
Step 1: Understanding Your Needs
Our process begins with a consultation where we take the time to understand your business, your cleaning requirements, and any specific challenges you face. We qualify each opportunity carefully, ensuring that we can deliver a service tailored to your expectations.
Step 2: Transparent Quoting
Once we’ve assessed your needs, we arrange a walk-through of your premises. This helps us create a cleaning plan that works for you, covering everything from scheduling to specialist services. We then provide a clear, competitive quote. No hidden fees, just a straightforward proposal that outlines how we can add value to your business.
Step 3: Seamless Setup & Service Launch
After signing the contract, we move swiftly to implementation. This includes scheduling, staff allocation, and if required, TUPE processes. Our experienced team ensures a smooth transition so that you experience no disruption to your daily operations.
We also prioritise employee wellbeing with our Cleaning App, which provides real-time support for lone workers or those in remote areas, ensuring their safety and communication while on-site.
Managing compliance and documentation can be overwhelming, but with our bespoke Client Portal, everything is in one easy-to-access place. From RAMS (Risk Assessments & Method Statements) to insurance documents and policies, our platform ensures you have full visibility and compliance peace of mind at all times.
Step 4: Ongoing Support & Quality Assurance
Our commitment doesn’t end once the cleaning starts. We conduct regular audits and proactive follow-ups to ensure our service continues to meet your needs. Should your requirements change, we’re always ready to adapt and offer additional services.
We also believe in recognising outstanding performance. Our Above & Beyond Awards celebrate employees who go the extra mile, ensuring our clients receive exceptional service at every stage.
Going Beyond Cleaning
We pride ourselves on building long-term partnerships with our clients. Our team works closely with businesses to not only maintain cleanliness but also improve efficiency, hygiene, and employee wellbeing. With sustainable practices at the core of our operations, we help businesses reduce waste and adopt eco-friendly solutions without compromising quality.
Partnering with Edwards Commercial Cleaning means choosing a provider that values transparency, efficiency, and long-term results.
